Frequently Asked Questions

We operate within Kelowna and Lake Country city limits, from the bridge to Winfield, Anything outside those limits may be subject to a travel fee. Not sure, give us a call.

Yes, we are fully licensed to provide automobile detailing services. Our team is highly trained and adheres to industry standards to ensure that your vehicle receives the best care possible. If you have any further questions about our qualifications or services, please don't hesitate to ask.  

Yes, it is always best to book an appointment. Scheduling ahead ensures the proper amount of time has been set aside to thoroughly clean your vehicle while minimizing wait times.

You don’t need to be present for us to complete our work. We simply require access to your vehicle and adequate space to work. We can get together in advance to arrange access.

We do not need to drive your vehicle. If we must, rest assured  you and your vehicle are completely protected under our Garage Policy and Commercial General Liability Insurance. Our professional driver is commercially endorsed.

Yes! Regular washing is essential when maintaining the performance and appearance of your ceramic coating. While ceramic coatings provide amazing protection against contaminants, they must be cleaned regularly to remove dirt, road film and other residues that accumulate on the surface. We use specially formulated shampoos and washes designed to be gentle on coatings. Harsher detergents will diminish the coatings effectiveness over time, causing the loss of its hydrophobic properties.

Yes, for mobile service we kindly ask our clients to provide us with water connection and power source.

Membership is for those clients that don't want to worry about their automotive needs...at all! We get together to discuss a maintenance plan suited to you and your vehicle. 

It is dependent on the size and condition of your vehicle. In most cases, 2.5 to 4.5 hours is enough time to do a complete interior detail. Once we see the condition, we can quote more accurately.

It is dependent on the size and condition of your vehicle. In most cases, 2 to 4 hours is enough time to do a complete an exterior wash and wax. Once we see the condition, we can quote more accurately.

To ensure a comprehensive interior cleaning, we employ industry leading tools and techniques tailored to the condition and materials of your vehicle. Material specific cleansers, neutralizers and conditioners are methodically used to ensure the vehicle is returned to near factory finish. 

First we do a foam rinse, then move onto a wash process designed for your vehicle. After a thorough cleaning, we move onto prepare your paint surface before applying wax. This is a two-step process involving a mechanical decontamination with a clay bar and chemical decontamination with an iron remover. This effectively removes all contaminants leaving a clean surface allowing for better adhesion  of sealants.

We’re confident in our abilities and equipment to get your interior cleaned to the best possible condition. In rare instances, some stains maybe far too gone for us to remove completely. In any case , if we can’t remove it, we’ll make it look significantly better.